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Customer Support

Please complete THIS FORM and our customer service team will answer your email within 48/72 hours, excluding weekends. (You will be provided with a Ticket Reference)

If you have not had an e-mail reply after 48 hours, please call us on the number below.

You can also call us on 0121 817 7125 and get through to one of our Customer Service Agents via phone.

Alternatively, you may chat to one of our agents through our Live Web Chat Function for any issues or message us on WhatsApp via the number shown below.

Contact Us:

Telephone: 0121 817 7125

WhatsApp: +44 7440 094035

Our working hours are:

Monday to Friday – 09:30AM -17:30PM
Saturday – Closed
Sunday – Closed


Direct2Publik Limited
1 Birmingham Road
West Bromwich
B71 4JH
United Kingdom